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Shipping

We aim to ship all orders within 1-3 working days of an order being submitted, with the exception of custom-made bows or arrow builds due to the complexity and time required to make your unique item.

We ship both nationally through-out New Zealand and Internationally worldwide.
Please see below for an indication on shipping costs.

New Zealand

Details  Costs
Standard Shipping $9.99
Standard Shipping – Rural $17.49
Oversized Items $19.99
Oversized Items – Rural $27.49
Long Items $15.00
Long Items – Rural $22.50
Waiheke Island extra $25.00
Auckland Store Collection FREE


Note; There may be an extra charge with some items. If this is the case, we will contact you directly to advise.

If your delivery address is Rural, please allow up to an additional 2 extra business days for delivery.

Rest of World

Details Costs
International Shipping $20.00


Note; if the item you have ordered requires additional freighting costs, we will contact you directly to advise and arrange shipping.

 

About our Couriers

We use the following couriers to securely and safely ship your items and all orders come with insured shipping as part of your Shipping costs.

Courier Track & Trace Link
NOW Couriers https://www.nowcouriers.co.nz/tracktrace.html
Toll  http://fasttracker-nz.tollgroup.com/
NZPost  https://www.nzpost.co.nz/tools/tracking


Once your order has been picked up by a courier and is on its way to you, you will receive an email detailing the track and trace number.

 

Missing or Damaged Items

If your item is found to be unfortunately damaged on arrival or you are missing part of your order, please contact us immediately so we can sort this out for you.
Please ensure you;

1. Contact us within 7 days of receiving the damaged item or identifying an item is missing
2. Email us on enquiry@advancedarchery.co.nz
3. Provide us with a photograph of the damage, as well as the box and a full picture of the item
4. Provide us with your Order ID and full contact details
5. Provide date on when item was received

        We’re sorry this has happened, and will contact you as soon as we can to resolve the issue.

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